Reference

How totwbag Handles Your Personal Data

This privacy policy explains what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and exactly how we protect it.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access and delete dataCookie and session controlsDirect contact for data requests

Explore the Lobby Read FAQ

DATA REQUEST CONTACTS

Reach Us About Your Privacy Rights

If you want to access, correct or remove your personal data, our support team handles these requests directly. Use any of the channels below and quote your registered account ID so we can locate your records without delay.

Live Chat Open the chat icon inside your account dashboard. Our team will ask for your account ID to verify the request before processing any data change or deletion.

Email Support Send your data request to our support email address shown in the account help section. Include your registered contact detail and the specific data action you need.

Account Help Centre The help centre inside your account lists step-by-step paths for updating personal details, reviewing stored payment references and submitting a formal data removal request.

HOW WE PROTECT IT

Data Handling and Account Security Practices

We apply a layered approach to data security — from how your account credentials are stored to how payment references from DANA, OVO and GoPay are isolated from your browsing session. Here is what that looks like in practice.

Encrypted Account Storage

Your password is stored as a hashed value — we cannot read it in plain text. Login sessions use SSL encryption so your credentials travel securely between your device and our servers.

Cookie and Session Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can review and adjust cookie preferences in your account settings at any time.

Payment Reference Isolation

Transaction references from DANA, OVO and GoPay are stored separately from your browsing and game history. Payment data is accessed only during deposit matching or withdrawal verification steps.

Data Retention and Deletion

We keep account data while your account is active and for a set period after closure as required under applicable law. Submit a deletion request via support and we will confirm the outcome in writing.

What We Collect and Why We Use It

totwbag Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the details you provide — name, contact address, and the e-wallet identifier you use for deposits. If you fund your account through DANA, OVO or GoPay, we log the transaction reference and amount so we can match your deposit

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to your account balance accurately. We do not store your full wallet PIN or payment password; those stay inside your own e-wallet app. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect
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unusual login activity. Players in Depok and across Indonesia who access the lobby via mobile generate the same session logs as desktop users; no extra data is collected on mobile. We keep your data for as long as your account remains active and for a retention
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period after closure as required by applicable law. You can request a copy of your data or ask us to delete it by contacting our support team directly. We do not sell personal data to third parties. Where we share data with payment processors like DANA,
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OVO or GoPay, it is only the minimum needed to complete your transaction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on totwbag

These are the questions we hear most often about how your data is handled, what rights you have, and how to act on them through your account.

We collect your name, contact details and the e-wallet ID you register — typically your DANA, OVO or GoPay number. Device and session data is also collected to secure your login.

No. We only store the transaction reference and amount needed to match your deposit to your account. Your wallet PIN stays inside your own e-wallet app and never passes through our system.

Yes. Contact support via live chat or the support email shown in your account help section. Quote your account ID and we will send a data summary to your registered contact address.

Submit a deletion request through live chat or support email. We will verify your identity using your account ID, then process the request and confirm the outcome in writing to you.

We do not sell your data. We share only the minimum transaction detail needed with DANA, OVO or GoPay to process your deposit or withdrawal. No other third-party data sale takes place.

We retain data for a defined period after account closure as required under applicable law in eligible regions. After that window, your data is removed from active storage upon verified request.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accounttotwbag Login InfoColor Game Live

How totwbag Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling and Account Security Practices

Common Questions About Your Privacy on totwbag

01 What personal data does totwbag collect when I open an account?

02 Does totwbag store my DANA, OVO or GoPay PIN or password?

03 Can I request a copy of all the data totwbag holds about me?

04 How do I ask totwbag to delete my personal data?

05 Does totwbag share my data with third parties or sell it?

06 How long does totwbag keep my data after I close my account?

Privacy Policy

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